Coordinating care for Ms. D
From volunteer to client – and still a volunteer!
Ms. D is 79-year-old immigrant from Puerto Rico who is divorced and lives alone in an apartment located in a public housing building in Central Harlem. She used to work for the Bronx Botanical Garden. She has been coming to Riverstone’s senior center for the past years. She volunteers and participates in many of the senior center activities.
As Ms. D has aged she has needed additional support
Ms. D meets with her social worker regularly and receives assistance on a monthly basis for paying her rent and for submitting her surplus income to Medicaid. She requested and was approved as a client in Riverstone’s Health Home case management program (through a partnership with NewYork-Presbyterian Hospital). Now Ms. D not only receives bill payment assistance but also receives comprehensive social service assistance including coordination of care with her health providers.